How often do we find ourselves apologizing only to undo the apology by adding an, "Im sorry......BUT!" In doing so, we are not really saying "Im sorry", we are trying to justify our actions. To truly apologize means to own up to what we did, and admit to ourselves and the other person that we are aware that our actions, whether intended or not, hurt someone we love and/or were inappropriate. Often times, it is not the motive we are apologizing for but rather, the behavior.
Take inventory before an apology, be honest with yourself and identify the heart issues so that you can be sincere when you finally say Im sorry.
Also, remember that the BEST apology is change #tamaraism